Privacy Policy
Last Updated: March 18, 2025
1. Introduction
SurgeAi LLC ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website and our practices for collecting, using, maintaining, protecting, and disclosing that information.
2. Information We Collect
We collect several types of information from and about users of our website, including:
- Personal Information: This includes information by which you may be personally identified, such as name, email address, telephone number, or any other identifier by which you may be contacted online or offline.
- Usage Information: Details of your visits to our website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the website.
- Device Information: Information about your computer and internet connection, including your IP address, operating system, and browser type.
3. How We Collect Information
We collect this information:
- Directly from you when you provide it to us, such as when you fill out forms on our website.
- Automatically as you navigate through the site, using cookies and other tracking technologies.
- From third parties, for example, our business partners or service providers.
4. How We Use Your Information
We use information that we collect about you or that you provide to us:
- To present our website and its contents to you.
- To provide you with information, products, or services that you request from us.
- To fulfill any other purpose for which you provide it.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
- To notify you about changes to our website or any products or services we offer or provide through it.
- To improve our website, products or services, marketing, or customer relationships and experiences.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
5. Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy:
- To our subsidiaries and affiliates.
- To contractors, service providers, and other third parties we use to support our business.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
We may also disclose your personal information:
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- To enforce or apply our terms of use and other agreements.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of SurgeAi LLC, our customers, or others.
6. Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the website.
7. Your Rights and Choices
You have certain rights regarding the personal information we collect about you. These include:
- The right to access and receive a copy of your personal information.
- The right to rectify or update your personal information.
- The right to erase your personal information.
- The right to restrict processing of your personal information.
- The right to object to processing of your personal information.
- The right to data portability.
- The right to withdraw consent.
8. Children's Privacy
Our website is not intended for children under 16 years of age. No one under age 16 may provide any information to or on the website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this website. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.
9. Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting our website and this privacy policy to check for any changes.
10. Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at:
SurgeAi LLC
1309 Coffeen Avenue STE 1200
Sheridan, Wyoming 82801
Email: support@surgeai.com
Phone: 270-717-5612